What we ask of you...
- Please notify us of your intended return within 14 days of purchase
- Items must be unworn and unused with original tags attached
- All swimwear must be returned with hygiene strips attached
How do I return/exchange an item?
- Simply email email@example.com notifying us of your intended return/exchange
- Send the item to Sports Luxe Returns, PO Box 453 Mudgee NSW 2850 Australia
- If the item is faulty, please include a receipt of the pre-paid satchel/postage in order for us to reimburse you
How long will it take to process my request?
- Upon receipt of the item, your request will be processed within 1-3 business days
- Refunds will be processed and payment made by the same method that you made payment
Can sale items be returned?
Yes, you can return sale items unless stated otherwise.
Do I have to pay for the return shipping?
Yes, the cost of returning the item to us is your responsibility. We will only reimburse shipping costs if the item is faulty.