Shipping

We currently use Australia Post for all deliveries.

How much does shipping cost?

When will I receive my order?

What happens if my order is either damaged in transit or not received?

What if I am not home when my order is delivered?

As no signature is required, Australia Post will look for a safe spot to leave your parcel. Sometimes they will leave a card with the location of your parcel/nearby Australia Post outlet where they've sent your parcel.

Really, there's a chance I have to pick up yet another parcel?!

Unfortunately we cannot guarantee your parcel will be sitting at your front door/building if the parcel is too big to fit in your letterbox. As an added buffer, please make a note in the field provided when you are placing your order. E.g. Permission to leave unattended.